Act-On Software Features
Online Marketing
                                            
                
                    Landing Pages and Forms
                                        Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
                                    
                
                    
                        
                             
                                                    
                        
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                    Dynamic Content
                                        Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
                                    
                
                    
                        
                             
                                                    
                        
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                    A/B Testing
                                        Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
                                    
                
                    
                        
                             
                                                    
                        
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                    Mobile Optimized
                                        Support mobile-optimized emails, online forms, and landing pages.
                                    
                
                    
                        
                             
                                                    
                        
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                    Search Tracking and Optimization
                                        Track performance of keywords and links in major search engines.  Measure search rankings and performance.  Improve page-level SEO with tools to diagnose and improve page performance.  Integrate with Google AdWords.
                                    
                
                    
                        
                             
                                                    
                        
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Build customized landing pages and lead capture forms for specific marketing campaigns to maximize conversion and to capture the right qualifying information.
Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
Support mobile-optimized emails, online forms, and landing pages.
Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords.
Lead Management
                                            
                
                    Marketing Lead Database
                                        A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
                                    
                
                    
                        
                             
                                                    
                        
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                    Data Quality Management
                                        Data quality consists of deduplication, cleansing, and appending your marketing database.
                                    
                
                    
                        
                             
                                                    
                        
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                    Segmentation
                                        Segment your database and build list of target leads and contacts.  Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
                                    
                
                    
                        
                             
                                                    
                        
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                    Lead Scoring and Grading
                                        Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
                                    
                
                    
                        
                             
                                                    
                        
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                    Lead Nurturing
                                        Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
                                    
                
                    
                        
                             
                                                    
                        
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                    Online Behavior Tracking
                                        Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
                                    
                
                    
                        
                             
                                                    
                        
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                    Automated Alerts and Tasks
                                        Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
                                    
                
                    
                        
                             
                                                    
                        
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                    CRM Lead Integration
                                        Sync lead, contact, account, and opportunity information with your CRM system.
                                    
                
                    
                        
                             
                                                    
                        
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A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
Data quality consists of deduplication, cleansing, and appending your marketing database.
Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization.
Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
Sync lead, contact, account, and opportunity information with your CRM system.
Lead Intelligence
                                            
                
                    Market Insights 
                                        Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with.
                                    
                
                    
                        
                             
                                                    
                        
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                    Account-level Insights 
                                        Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc.
                                    
                
                    
                        
                             
                                                    
                        
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                    Lead Analysis 
                                        Prioritizes leads through lead scoring, market insights, account-level insights, etc.
                                    
                
                    
                        
                             
                                                    
                        
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Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with.
Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc.
Prioritizes leads through lead scoring, market insights, account-level insights, etc.
Campaign Management
                                            
                
                    Program Management
                                        Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.
                                    
                
                    
                        
                             
                                                    
                        
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                    Event / Webinar Marketing
                                        Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up.  Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.
                                    
                
                    
                        
                             
                                                    
                        
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                    Calendaring
                                        Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.
                                    
                
                    
                        
                             
                                                    
                        
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                    Budgeting
                                        Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices.
                                    
                
                    
                        
                             
                                                    
                        
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Manage marketing campaigns and programs across multiple channels, including online ads, video campaigns, mobile, virtual events, and social media. Create and optimize program assets such as landing pages, emails, campaigns, and lists. Track program objectives, results, and costs to assess the program ROI.
Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar.
Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR.
Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices.
Marketing Campaigns
                                            
                
                    Omni-Channel Tracking 
                                        Provides tracking across multiple digital advertising channels, such as video, mobile, and social media.
                                    
                
                    
                        
                             
                                                    
                        
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                    Revenue Planning 
                                        Helps allocate marketing budget based predicted amount of incoming revenue.
                                    
                
                    
                        
                             
                                                    
                        
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                    Media Attribution 
                                        Assists in the attribution of marketing budget by identifying successful campaigns and initiatives.
                                    
                
                    
                        
                             
                                                    
                        
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                    Opportunity Timeline 
                                        Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities.
                                    
                
                    
                        
                             
                                                    
                        
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                    Customization 
                                        Allows for custom report types to match the goals of a company.
                                    
                
                    
                        
                             
                                                    
                        
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Provides tracking across multiple digital advertising channels, such as video, mobile, and social media.
Helps allocate marketing budget based predicted amount of incoming revenue.
Assists in the attribution of marketing budget by identifying successful campaigns and initiatives.
Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities.
Allows for custom report types to match the goals of a company.
Campaigns
                                            
                
                    Proximity Marketing
                                        Collects geo-location data on mobile users to customize relevant campaigns.
                                    
                
                    
                        
                             
                                                    
                        
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                    Bulk Mobile Marketing
                                        Provides templates for mass mobile marketing campaigns.
                                    
                
                    
                        
                             
                                                    
                        
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                    Push Notifications
                                        Pushes notifications or text messages to mobile devices.
                                    
                
                    
                        
                             
                                                    
                        
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                    Bulk SMS
                                        Provides templates for mass mobile messaging campaigns.
                                    
                
                    
                        
                             
                                                    
                        
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                    Two-Way Text Messaging
                                        Facilitates two-way text messaging to encourage consumer engagement and loyalty.
                                    
                
                    
                        
                             
                                                    
                        
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                    Email Campaigns
                                        Personalizes and optimizes email mobile marketing campaigns.
                                    
                
                    
                        
                             
                                                    
                        
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                    Audience Segmentation
                                        Identifies the most granular audience segments based on actions, inactions, and user properties.
                                    
                
                    
                        
                             
                                                    
                        
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Collects geo-location data on mobile users to customize relevant campaigns.
Provides templates for mass mobile marketing campaigns.
Pushes notifications or text messages to mobile devices.
Provides templates for mass mobile messaging campaigns.
Facilitates two-way text messaging to encourage consumer engagement and loyalty.
Personalizes and optimizes email mobile marketing campaigns.
Identifies the most granular audience segments based on actions, inactions, and user properties.
Social
                                            
                
                    Social Listening
                                        Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities.  Incorporate into your lead and customer DB and use social insights to segment prospects.  Trigger campaigns, and update lead scores.
                                    
                
                    
                        
                             
                                                    
                        
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                    Social Sharing
                                        Add intelligent social share buttons to your campaigns and content.  Track who is sharing your content and driving conversions.
                                    
                
                    
                        
                             
                                                    
                        
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                    Social Campaigns
                                        Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
                                    
                
                    
                        
                             
                                                    
                        
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                    Social Engagement
                                        Social apps including polls, sweepstakes, and referral programs can enhance audience engagement.  Include these on your website, landing pages, Facebook pages, and emails.
                                    
                
                    
                        
                             
                                                    
                        
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                    Social Ads
                                        Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time.
                                    
                
                    
                        
                             
                                                    
                        
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Monitor what leads and contacts say on sites such as Facebook, Twitter, YouTube, LinkedIn, blogs, and online communities. Incorporate into your lead and customer DB and use social insights to segment prospects. Trigger campaigns, and update lead scores.
Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions.
Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails.
Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time.
Engagement
                                            
                
                    Coupons and Promotions
                                        Sends out coupons and promotions to reward and entice mobile device users.
                                    
                
                    
                        
                             
                                                    
                        
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Sends out coupons and promotions to reward and entice mobile device users.