EngageBay All-in-One Suite
EngageBay is a CRM All-in-one software to grow marketing, sales and support for your businesses.
Categories
EngageBay All-in-One Suite Consultants
EngageBay All-in-One Suite Features
Unification
Simultaneous Multichannel
Allows multiple related channels to interact at once (email and SMS, phone and voice chat, etc.) to reduce transfers.
N/A
Transcripts
Uses NLP to keep a transcript of conversations from all channels.
N/A
Multipurpose Engagement
Prompts agents to engage customer on potential topics of interest when appropriate.
N/A
Simultaneous Multichannel
Allows multiple related channels to interact at once (email and SMS, phone and voice chat, etc.) to reduce transfers.
N/A
Transcripts
Uses NLP to keep a transcript of conversations from all channels.
N/A
Multipurpose Engagement
Prompts agents to engage customer on potential topics of interest when appropriate.
N/A