Seismic
Seismic is a sales enablement platform for your sales team to close deals faster.
Categories
Seismic Comparisons
Seismic Features
Sales
Contact Management
Captures contact information of customers and prospects.
N/A
Interaction Tracking
Captures interactions and communications between sales teams and customers.
N/A
Lead Management
Compiles leads and related data while ranking them based on potential conversion rate.
N/A
Opportunity Management
Tracks prospects based on their location in the sales pipeline.
N/A
Gamification
Enables competition between a sales team by providing things like challenges and scoreboards.
N/A
Captures contact information of customers and prospects.
Captures interactions and communications between sales teams and customers.
Compiles leads and related data while ranking them based on potential conversion rate.
Tracks prospects based on their location in the sales pipeline.
Enables competition between a sales team by providing things like challenges and scoreboards.
Ticket and Case Management
Ticket Creation User Experience
User Experience of creating and submitting a ticket
N/A
Ticket Response User Experience
User Experience of responding and receiving a response
N/A
Workflow
Route tickets based on values of fields, changes to ticket status and time based conditions
N/A
Response Automation
Respond to common requests with standard reply
N/A
SLA Management
Service Level Agreement Management
N/A
Attachments/Screencasts
Documents and files can be attached to the ticket to communicate with customer issues/resolutions
N/A
Ticket Collaboration
Share and collaborate on tickets with multiple customer service representatives
N/A
User Experience of creating and submitting a ticket
User Experience of responding and receiving a response
Route tickets based on values of fields, changes to ticket status and time based conditions
Respond to common requests with standard reply
Service Level Agreement Management
Documents and files can be attached to the ticket to communicate with customer issues/resolutions
Share and collaborate on tickets with multiple customer service representatives